Introduction
BitraHQ Technologies ("we," "our," or "us") operates www.bitrahq.com and provides digital services including:
- SMS Verifications & OTP Services
- Rent Phone Numbers (Global)
- Social Media Boosting (Followers, Likes, Views)
- eSIM Plans & Global Connectivity
- Crypto Trading & Wallet Integration
- Mobile Data & Airtime Top-Up
We are committed to protecting your personal information and your right to privacy.
Information We Collect
We collect the following types of information:
- Personal Information: Name, email, phone number, payment details (encrypted), wallet address.
- Usage Data: IP address, browser type, pages visited, time spent on site.
- Service Data: Phone numbers rented, OTP codes received, social media links, order history.
- Cookies: To improve user experience and track preferences.
How We Use Your Information
Your data helps us:
- Process orders and deliver services (SMS, eSIM, data, airtime, SMM).
- Verify identity and prevent fraud.
- Improve platform performance and user experience.
- Send transactional emails (order confirmations, OTPs).
- Comply with legal and regulatory requirements.
Data Sharing
We do not sell your data. We may share it with:
- Trusted service providers (SMS gateways, eSIM issuers, payment processors).
- Legal authorities when required by law.
- Third-party analytics (anonymized data only).
Security
We use industry-standard measures:
- SSL/TLS encryption for all data in transit.
- Encrypted storage of sensitive data.
- Regular security audits and penetration testing.
- Two-factor authentication (2FA) for account access.
Your Rights
You have the right to:
- Access your personal data.
- Correct inaccurate information.
- Request deletion of your data.
- Opt-out of marketing communications.
- Export your data in a readable format.
Contact us at support@bitrahq.com to exercise these rights.
Cookies & Tracking
We use cookies to:
- Remember login sessions.
- Track site performance.
- Personalize your experience.
You can disable cookies in your browser settings.
Third-Party Links
Our site may contain links to third-party services (e.g., social media, payment gateways). We are not responsible for their privacy practices.
Children's Privacy
Our services are not intended for individuals under 18. We do not knowingly collect data from minors.
Changes to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated "Effective Date."
Contact Us
If you have questions about this Privacy Policy, contact us:
- Email: support@bitrahq.com
- Business ID: BN 8870649
- Address: Lagos, Nigeria
Last Updated: October 28, 2025